Aerospace & Defense

The Aerospace industry faces growing procurement challenges, the primary ones being around the administration of the supply chain, which represents a significant area of spend and untapped savings and which is often a source of great risk, and an over-emphasis on cost-reduction without looking at process and performance optimization.  Both issues touch on the relationship and interactivity between the manufacturer and its suppliers.  

A major characteristic of this industry involves the frequent exchange of engineering data, technical specifications, and production instructions between buyers and suppliers, which involve inquiries, change requests, waivers, and clarifications.  This information is often exchanged using e-mail, phone calls or face-to-face meetings, all of which lead to time-consuming misunderstandings, delays, and errors. 

Another is the abundance of strict quality assurance processes, which are performed manually, using e-mail or hard copy reports and documents.  Invoices are then approved to pay only after quality assurance confirmation – a warehouse receipt is not sufficient.    This means that companies must manually track the QA process and approve an invoice only if it is successful – a slow and error-prone process that results in payment delays.

Nipendo offers different ways to address these problems:

It’s Q&A module enables information collaboration between suppliers and customers around any, and all issues, allowing suppliers to send questions and requests to their customers in connection with a particular document or process, as well as to add attachments, manage the inquiry status and receive a built-in response from the customer.  The system documents all information exchange for future tracking and auditing.

Nipendo’s Quality Management module provides complete management of all communications between the buyer and its suppliers around quality, including management of defect messages, opening of MRB, etc.  Nipendo enables the configuration of process compliance guidelines in its RPA (Robotic Process Automation) engine, which then automatically validates invoices using 4-way-matching, where it waits for QA confirmation before the invoice is approved and sent to the ERP system.  In the event of failure, the invoice is rejected or placed on hold, including a detailed explanation that’s sent to the supplier regarding the particular QA problems and how they can be corrected.  As an example, 6% of invoices sent to a Nipendo customer in the Aerospace industry over the past 90 days were rejected while, in the same period of time, 89% of invoices were processed without human involvement.

E-invoicing: It’s all about the process

Nipendo E2E-Invoicing is fundamentally different from conventional e-Invoicing solutions, automating a holistic process from procurement to payment rather than individual documents. Every exchange of information between you and your trading partners encapsulates the entire context and history of the process. When a supplier invoice is received, Nipendo is already aware of the entire history of the order, including the pricing and terms, whether the goods were received, when, and in what condition.
Based on this contextual understanding, Nipendo can automatically approve the invoice for payment without any manual touch, or hold it and prompt the supplier to correct any discrepancies. This intricate level of metadata attached to each document allows you to define very specific ways for handling each and every invoice, resulting in near 100% automated invoice reconciliation.

Bottom-line Benefits for you and your suppliers

Instant Invoice Reconciliation

E2E-Invoicing is the key to accelerating the speed of business and the elimination of non-productive manual processes. Even before an invoice is received, it is preemptively validated by the Nipendo platform for data accuracy and compliance with your process requirements. In addition to data validation, invoices are also matched with purchase orders and receiving records, all in real-time. Additional rules can be added based on specific requirements for different invoices according to spend category, amount, supplier tier, or any other variable. Suppliers get immediate notification if an invoice is non-compliant, so they can correct any issues before the invoice enters your accounting system and avoid any delays.
With automated reconciliation in place, you can immediately process close to 100% of the invoices straight through to your ERP system. Designated users get alerted to the few invoices that require attention, allowing Accounts Payable personnel to transition their mode of operations from tedious manual processing to management by exception.

“By providing real-time visibility to receivable worthiness and partnering with non-bank capital resources, Nipendo is expanding the range of available trade financing options at a time of great need.”

David Gustin
President, Global Business Intelligence and Managing Editor, Trade Financing Matters.

“Nipendo enables interoperability between different supplier communication solutions (for example, electronic data interchange [EDI], supplier networks and e-invoicing), allowing enterprises to rapidly achieve over 90% straight-through processing of all supplier invoices directly to their existing ERP systems.”

Cool Vendors in Integration, 2014

“Nipendo is the real deal when it comes supporting both application capability in P2P, such as e-invoicing and the connectivity or network layer itself.”

Jason Busch
Cool Vendors in Integration, 2014

“Admittedly, we were initially reluctant to deploy Nipendo, fearing it would add to our work and possibly require the hiring of additional staff.  We would likely not have done so had our customer not required us.  However, after deploying the platform using a B2B connection, we realized significant benefit from it and now urge our customer to expand the platform’s utilization.  We find ourselves spending far less time around invoice submission and, since we have full transparency into the process and into invoice and payment status, we no longer need to call the customer directly.  Our business processes have improved significantly, and we’re better able to plan ahead.”

Yakir Dvir

Chief Information Officer

“Before moving to Nipendo’s digital platform, we had to manually process hundreds of thousands of physical documents… we were sometimes late paying our suppliers… Nowadays the Electric Company receives the vast majority of invoices through Nipendo’s digital platform, which automatically examines them and provides intelligent validations… Once we started using Nipendo our work processes shortened and became more efficient. The number of people required to handle invoices was reduced and the company’s ability to comply with payment obligations to suppliers improved significantly. We’ve gotten rid of almost all of our large filing cabinets, freeing up a lot of office real estate, have done away with the exhausting filing activities and have almost completely eliminated the need to manually key-in data.”

Masha Alony

Head of Accounting Division

The Nipendo platform has enabled IAI to significantly improve supply chain efficiencies and supplier relations by creating transparency, and by automating the bulk of documentation along with the proper validations.  This has freed up our team to address more value-add challenges, has eliminated data errors, and has enabled us to meet our SLA vis-à-vis suppliers and customers.  Beyond the technology’s ability to address complex matters, the Nipendo team has demonstrated drive, flexibility, and creativity.  All of this has encouraged us to move into new areas with Nipendo and to strive towards making it a one-stop-shop for IAI and its global suppliers.” 

Eyal Morad

Deputy COO and VP Supply Chain

“We deployed Nipendo back in 2017 and found the Nipendo team extremely helpful and professional.  We were able to continue working in our ERP system as before but saw a 180-degree shift in the way invoices were managed and in supplier relations.  Before Nipendo, we manually processed invoices and keyed in data, had piles of paperwork, lost invoices, and missed payment dates.  We now have full transparency into invoice processing and payment status, better supplier relations and an associated improvement in supply chain, along with overall improved organizational efficiencies.”
Yehudit Alkobi
Head of Finance Department

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