The Israel Electric Company had to manually process hundreds of thousands of physical documents and to archive them so that they could pull relevant information when needed. It took a very long time to process each invoice, which translated into late payment to suppliers.
Nowadays, over 10,000 suppliers and customers interact with the Electric Company digitally. Almost all invoices are received digitally, after being automatically examined and validated, and suppliers are given information about invoice and payment status at any given time.
After implementing Nipendo, ork processes shortened and became more efficient. The number of people required to handle invoices was reduced and the company’s ability to comply with payment obligations to suppliers improved significantly. They’ve gotten rid of almost all large filing cabinets, freeing up office real estate, have done away with exhausting filing activities and have almost completely eliminated the need to manually key – in data.