When you have to deal with thousands of vendors daily, which is the case for all of these companies and many others, it takes immense efforts to manage and maintain relationships, communicate specific requirements, follow up on process fulfillment, and respond to all inquiries coming from thousands of suppliers. But it becomes even harder when you find errors and discrepancies in the process, which requires reconciliation. With nipendo, our customers took a great leap to a position where not only are they able to communication in real-time and with transparency, but also there are bots that manage malfunctions, reconcile discrepancies, autonomously complete missing information, suggest activities and required responses, notify about process errors, escalate alerts, and much more. The results were not late to come with increased efficiencies, significant cost reduction, shorter cycle times of the P2P processes, error reduction elimination of disputes with suppliers and gaining a unified, enterprise-wide P2P governance and compliance layer.
In addition, nipendo helped free-up time for stakeholders to improve relationship with suppliers, negotiate pricing and terms, analyze performance across the P2P process and more.